Give us a call

We're sorry to hear that you have a claim to submit; however, we want you to know we're here to help! Whether it's business hours or 3 a.m., we'll guide you through reporting a claim.

Step 1

Car Accident:  Complete the Car Accident Report Guide
Other Claim:  Write a brief description of your claim, including: 

  • Your full name
  • Who to contact and when to contact that person to discuss your claim (phone and email, if available)
  • Policy number, if available
  • Date of loss or claim
  • Any injuries
  • A brief description of what happened
  • Any remarks you want your insurance company to know about the claim. 

Step 2

Determine whether you should report the accident directly to the insurance carrier or your Midwest Insurance agent. 

                  Report Direct                  

Report with Midwest Insurance     

Progressive Auto
Allied Auto
Auto Owners
Hastings Mutual

All Other Companies









Step 3

Report the Claim

If you have insurance with one of the following companies, please report the claim directly with company. 

  • Progressive Auto, please click HERE or call 800-274-4499
  • Allied Auto, please click HERE or call 800-282-1446
  • EMC (Employers Mutual), please click HERE or call 888-362-2255
  • Auto Owners, please click HERE or call 888-252-4626
  • Hastings Mutual, please click HERE or call 800-442-8277

If your company is not listed above, please contact Midwest Insurance with the completed form or claim description within 48 hours of the accident.

You can submit your claim by: 

  • calling our corporate office at 515-382-3541 or toll free at 800-729-4341
  • faxing your documents to our corporate office 515-382-3844
  • emailing your documents to

Also, we hope it goes without saying, but if you'd like, you're always welcome to stop by one of our offices to discuss your claim too!

Our Locations

Corporate Office

1601 South B
Nevada, IA 50201
Main office: 515-532-5532
Toll free: 800-729-4341
Fax: 515-817-1977

Boone, IA

1516 South Story Street
Boone, IA 50036
Main office: 515-432-1336
Fax: 515-432-1933

Central City, IA

59 4th Street N
Central City, IA 52214
Main office: 319-438-1487
Fax: 866-811-5894

Collins, IA

209 Main Street
Collins, IA 50055
Main office: 641-924-0087
Fax: 641-552-6302

Madrid, IA

116 West 2nd Street
Madrid, IA 50156
Main office: 515-446-7347
Fax: 515-432-1933

Maxwell, IA

93 Main Street
Maxwell, IA 50161
Main office: 515-717-3101
Fax: 515-817-1520

Our Providers


Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.

Brad M.
I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!

Michelle D.
Over the years we’ve never once had to worry about our coverage. My husband and I are long-time customers and proud to be.

Carol S.
Surprisingly flexible and in-touch with my needs as a small business owner. Can’t ask for more.

Spencer F.
They have strong ties with the community, and it shows. It’s nice to do business with people that really show they care about you and your family.

Susan T.